How to AutoGen Users and passwd in RT3

How to auto generate users and passwords while submitting tickets through email in Request Tracker 3.


Add this code to AutoReply Template:

{
*RT::User::GenerateRandomNextChar = \&RT::User::_GenerateRandomNextChar;

if (($Transaction->CreatorObj->id != $RT::Nobody->id) &&
(!$Transaction->CreatorObj->Privileged) &&
($Transaction->CreatorObj->__Value('Password') eq '*NO-PASSWORD*')
) {

my $user = RT::User->new($RT::SystemUser);
$user->Load($Transaction->CreatorObj->Id);
my ($stat, $pass) = $user->SetRandomPassword();

if (!$stat) {
$OUT .=

"An internal error has occurred. RT was not able to set a password for you.
Please contact your local RT administrator for assistance.";

}

$OUT .= "
You can check the current status and history of your requests at:

".$RT::WebURL."

When prompted, enter the following username and password:

Username: ".$user->Name."
Password: ".$pass."

";
}
}


Clearing Mason Cache:

 shell> rm -rf /opt/rt3/var/mason_data/obj/*

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